Shipping & Delivery

At DrawCubs, we treasure your child’s dreams and understand how important it is to deliver your personalized art piece as soon as possible. Here’s everything you need to know about our shipping and delivery process.

Shipping Timeline 📅

Please refer to the shipping timeline provided at checkout as the final “expected” delivery date. Our orders usually take up to 2 weeks to arrive. Keep an eye out for our special Queue Jump option to speed things up!

Order Creation & Shipping 🎨📦

  • Orders generally take 2-5 days to create and ship.
  • This may increase slightly during sales periods.
  • If there’s an issue with your order (e.g. a new photo is needed), the production time will be extended.

Artwork Proof & Approval ✅

  • We’ll send an artwork proof for your approval before printing.
  • The faster you approve, the quicker we can ship!
  • Maximum of 3 days (72 hours) allowed for approval.

Tracking Your Order 📬

  • All orders are shipped with tracking.
  • You’ll receive a tracking number by email once it’s available.

Transit Time Estimates 🌏

  • USA: 3-5 working days
  • CA, AUS, UK: 5-7 working days
  • Europe: 5-10 working days
  • Rest of World: 10-15 working days

Important Notes 📝

  • We occasionally offer Skip the Queue Artwork Creation to speed up your artwork creation. Please note, this does not speed up courier shipping time.
  • If a new photo is required for your order, this will extend the production time.
  • We allow a maximum of 3 days (72 hours) for customer artwork approval. If we don’t hear from you within that time, we’ll auto-approve and print your order.

Holiday Delays 🎄

Please be aware that during the holiday season (Nov/Dec), our couriers may experience a surge in parcels, which could lead to delays.

Chat to our 24/7 team.